nzxt customer service reddit
You have a strong fan base and this is not a good way to keep and build your product. 62 of employees would recommend working at NZXT to a friend and 51 have a positive outlook for the business.
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This rating has improved by 28 over the last 12 months.
. Then the bluescreens then the crashing The missing parts I started to notice. The customer service reps I spoke with were all very kind professional understanding of my pc knowledge and expertly helped me to discover the problem. Submitted a support ticket waited a whole week only to get a reply to look at one of their support articles even though the problem I outlined in the initial ticket.
Now Im stuck on blue screen of death loop after resetting everything. I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad. The NZXT Store reserves the right to deny any return or exchange.
Return the products in their original packaging in as-new condition along with any media documentation and any other items that were included in your original shipment. All refurbished products have a 30-day exchange policy in the event of product defects. If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself.
For refurbished computer components all sales are final. NZXT has an overall rating of 36 out of 5 based on over 52 reviews left anonymously by employees. I had the same experience.
I think a lot of people are impatient. Installing the Air Cooler. The NZXT Store reserves the right to deny any return or exchange.
All refurbished products have a 30-day exchange policy in the event of product defects. Buy NZXT Function Mini TKL Mechanical Keyboard - KB-175US-BR - PC Gaming Mechanical Keyboard - MX Compatible Switches - Hot Swappable Key Switch Sockets - Linear RGB Switches - Aluminum Top Plate - Black. Posted by 2 years ago.
I keep purchasing because the customer service has been great. This is the worst customer service Ive ever experienced. Mar 29 2022 - Customer Service Specialist.
Moving the Build into the PC. If you receive the wrong product you have 14 days to report this to our customer service team. For me it has been fantastic actually.
Purchased H1 Matte Black on May 30th Saturday received a refund email today June 1st. I have been waiting for weeks for this item to be in stock since its the last item for my build Im sure thats the situation for everyone else. See all 16 articles.
I have had many cases H1 S340 elite hue products and many others etc. NZXT was awesome throughout the RMA process. In total I paid 1206 for the PC shipping and and extra 100 processing fee.
NZXT please fix your customer support. It freezes and mouse and keyboard shutoff while playing any game. TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments.
They have resolved every issue I had with zero pushback and parts were shipped in a timely manner. Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools. Register your product You can get support thats tailored to you owner exclusives and more Our helpline hours.
Installing the AIO Cooler. If yes easy fix yourself. If you receive the wrong product you have 14 days to report this to our customer service team.
Aim to include as much information and detail in your request as possible to reduce delays between replies. If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy. Anyone whos ever bought a product outside of Japan or.
Long story short started experiencing problems with the Creator PC after I bought it about 2 months ago. It worked great for a week. FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE.
NZXT has some nice PC cases even with a few issues with threaded holes. 600 watt power supply is not enough for 3070 atleast on mine its not. So my case had a fan die within a couple months and I wanted a replacement.
I was thinking the same thing and one day there was a. I recieved my 1st pc from nzxt it was a BLD. Brand freaking new too.
NZXT was awesome throughout the process for the RMA process of my 3090. For refurbished computer components all sales are final. NZXT Customer Service is a JOKE.
None of my fans plugged into it. Do not I repeat do not buy nzxt streaming pc. BLD Kit Version 1 M22 Cooler Level 1.
Also the computer BLD I received was definitely the cleanest pre-built esp. Tbh when sending a PC in. I just finished a new build and the best case size and layout available to me was NZXT.
The fan remote had a huge chunk out of it. Worst 3131 dollars ever spent. NZXT LetsBLD Support Portal Select below to Submit a New Request or Check your Existing Requests.
You are going to lose a lot of people. Installing the M2 NVME SSD. Customer Service was over the top.
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